MNTech LLC Privacy Policy for SMS-Based Work Intake
Effective Date: 7/23/2024
1. Introduction
MNTech LLC ("MNTech," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based work intake system ("Service"). Please read this policy carefully to understand our practices regarding your information.
2. Information We Collect
When you use our SMS-based work intake system, we may collect the following types of information:
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Personal Information: This includes your name, phone number, and any other information you provide in your SMS messages.
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Work Request Details: Information related to the work request you submit, such as the nature of the issue, location, and other relevant details.
3. How We Use Your Information
We use the information we collect to:
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Process and manage your work requests.
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Communicate with you regarding the status of your work requests.
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Improve our services and customer support.
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Comply with legal obligations and resolve any disputes.
4. Disclosure of Your Information
MNTech does not share, sell, rent, trade, store, or resell your personal information with any third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We do not store your personal information longer than necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your work request is resolved, your information is deleted from our records.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
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The right to access and obtain a copy of your personal information.
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The right to rectify any inaccurate or incomplete information.
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The right to request the deletion of your personal information.
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The right to restrict or object to the processing of your personal information.
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The right to data portability.
To exercise these rights, please contact us at [insert contact email].
8. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received information from a child under 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MNTech LLC
support@mntech.us
612-293-5565